Daniel Dines, the founder, and CEO of the company talked in the opening of the event about the solution saying “We’re advancing enterprise automation with agents, allowing customers to automate entire end-to-end processes and orchestrate workflows seamlessly,” he also added, “The result is more substantial business outcomes, greater productivity, and more customer-facing direct benefits from automation.”
When talking about the relevance of RPA in his keynote Dines also mentioned “The biggest lesson that we had throughout these years is that automation is really hard. It's very hard to deploy automation at scale. It's not only about the happy path and our process, it's all about the exceptions that appear. So you have to code back to go back and recode the exceptions. You always need to monitor the bots, the user interfaces. Other applications are fragile. You need to have people always people in the loop to be there.”
At the event, artificial intelligence was also brought into the discussion, debating why artificial intelligence agents are mandatory in a successful business. “It's non-deterministic. It's you cannot predict the answer of Gen AI. It's simply impossible to predict the answer. So while we all understand that it's extremely powerful, its own nature makes it extremely difficult to use it in the context of an enterprise workflow because enterprise workflows need to be reliable, and deterministic. And our job right now it's actually to make it exactly as I said, reliable and deterministic and capable of using in an enterprise workflow, and we are going to spend the next few years in order to make it happen.” said Dines.
The event highlighted UiPath’s dedication to technology and automation, announcing their new AI agents, robots, and Human-in-the-loop functions, where UiPath's purpose is to deliver a meaningful outcome.
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